What our Customers say...
Water Damage Testimonials
SERVPRO did remediation work for us following water damage from a leaking pipe under the house. The work involved drying out and cleaning the crawl space under the house as well as multiple areas inside. The staff was thorough in first checking all areas to assess what needed to be done. They were careful when moving our items to clear areas for work and put up lots of plastic tenting so that dust and debris were contained. Overall, they did their best to minimize disruption and make the space still safe and livable for us during the repair work. SERVPRO was prompt in contacting me and coming out right away to start work, accommodated our schedules, showed up on time each day, and kept us updated throughout the process. Everyone we dealt with at SERVPRO was professional, courteous, and knowledgeable.
Oh man. About 2 weeks ago I realized that a tank of water which we kept on the floor had a tiny leak and slowly, the water did significant damage to our wooden floors. I was crushed. A family member recommended these guys after they cleaned his worksite (COVID-related). I looked at the pictures on their site and was a bit skeptical. Do I really need 20 people with hazmat suits in our house?! Well, 2 technicians showed up. They were wearing masks and clearly highly mindful of the pandemic (which relieved my wife). They quickly assessed the degree of damage. Checked for evidence of water damage within the floor and walls. Gave us a clear understanding of what to do next! Very fast, professional service. Special shout out to Genna, Alan, and Manny!
A couple of units in my building were affected after a water line broke on the fourth floor and leaked water all down to the first floor. Luckily my landlords called SERVPRO and they got it taken care of. Jenny in the office was super nice about working with my work/dance schedule and the guys who came into my unit were never creepy. Just wanted to say they are a good and safe option, especially for us single women out there.
I spent all day calling around for someone to come out and check out the crawl space underneath my house because my plumber said there was standing water. Everyone wanted to book me few days out, but SERVPRO not only answered my call at 7pm but Jeff got a crew out first thing the next morning. It was fast and easy! Standing water and the horrible smell is gone with it.
Thank you so much for coming out to my house in the middle of the night at my time of need. We had wet floors and drywall as a result of my water heater failing and you guys showed up, analyzed the situation, set up the necessary equipment in order to minimize damage to my home.
Very professional! They provide excellent service and take care of everything every step of the way, from the initial call, until completion. They are fast at what they do and they really cater to you. When you are in need, these guys are your hero! Thank you SERVPRO!
At first I was reluctant to use this company especially because of the incredibly low reviews, but I was a bit desperate and had no other options at the time. Plus, I always see their bright green trucks on the freeway. To my surprise, they responded fairly quickly and were friendly over the phone. The project manager was informative, professional, and very patient (I had a lot of questions). They are also quick and efficient. Even with my unfortunate water loss, I thought I was lucky to have such a smooth process throughout. Through my conversation with the project manager, I discovered that the franchise had been taken over by a new owner, which explains why everything does not match up with the older reviews that I read on here. I would 100% recommend this SERVPRO to anyone that experiences water damage (so long as they do not switch owners). If you are unfamiliar with the whole process or do not feel knowledgeable in this area, they are amazing at answering any questions you have to make you comfortable and at ease.
Your team left my house a little while ago and I wanted to let you know that they are truly amazing.
They told me what they were doing and followed up when they were ready to leave. They were on time, polite, clean and incredible.
It’s hard to find a company that does what they tell us they are going to do and then do it above and beyond. I can’t tell you enough how impressed I am with you and your company.
Thank you for taking care of us!